8 CENTURION^® Office Awards 1999 thru 2006

2003 Industry of the Year Award presented by the

• Highlands County Economic Development Commission on September 19, 2003

It’s No Accident we are TOPS!!!

• Goal Oriented Company
• Exceptional Agents
• Expert Management team – easy accessibility
• Cutting Edge Technology
• Key Office Locations and amenities
• Highest name recognition
• A Strong Support Team
• Top Professional Training
• Quality Service

Agents Set Own Goals

• We assist agents in setting Goals each year
  
• We provide Goal Setting Forms
  
• We assist agents in Business Plans to meet their goals
  
• We review agent progress and provide encouragement

Over 60 Qualified Agents on our team

Experienced Management Team

• All managers are broker qualified and have combined real estate experience of over 90 years.

Free Cutting Edge Technology

• Leads Management Program
  
• Managing buyer and seller leads
  
• Follow up computerized systems
  
• Customer Service Coordinators
  
• Organized & effective scripts
  
• Automatic Internet Customer Follow Up

We also offer these Free Cutting Edge Programs

• eGreetings
  
• Send personal messages to current and potential customers, as well as recruits
  
• Virtual Presentation Library
  
• Comprehensive library Presentation slides & templates, customizable
  
• Life@Home - Electronic Newsletter
  
• Keep in touch with clients
  Available in English & Spanish
  
• Vanity Email Address
  Firstname.Lastname@century21.com

21OnLine.com

• Online Resource Center
  
• Provides all tools and information needed to build your business
  
• Accessible on all browsers
  
• FREE
  
• We provide training and assist on all set ups

Free Customized Marketing Presentations for Our Agents

$ $ $ Value of Free Tools

• Virtual Presentation Library $350 + up
  
• @century21.com eMail $20/month
  
• eGreetings $15/year
  
• Life@Home eNewsletters $99-$149/year
  
• AD/PAC Online $125+/hour for designer/agency
  
• Web Site Design/Update $300-$500+/year
  
• CREST Agent $35/month
  
• Optimization Guide $2000 seminar + up
  
• Company Intranet $100/month + up

Preferred Client Club

• We use the preferred Client Club Program
  
• To Build Repeat & Referral Business
  
• Five year customer retention program, 45 touches
  
• Each year the customer receives:
  
• Five Issues At Home with CENTURY 21^® Magazine
  
• Two additional mailings per year
  
• Spring & Fall cards with option to personalize
  
• $33 cost per member – (Our Agents have first option to sign up)
  
• Personalized mailings

Two Key Office Locations

Over 13,000 sq ft of Office Space

• Newly redecorated
  
• Agents get own office if production over $2.0 million in sales
  
• Private Conference Rooms
  
• Color & B/W printers, faxes & scanners
  
• Telephone, paging & voice mail

No. 1 Real Estate Name and Franchise

• We offer various CENTURY 21^® Programs which enable our agents to promote an area of specialization.

National Franchise Ad Exposure

• Generates exposure for our CENTURY 21^® Office
  
• Enhances our CENTURY 21^® brand image and promotes name recognition
  
• Generates excitement and drives consumer leads & listings into our office